hello@kodexgrc.gr
For new projects, partnerships, general questions. Answered by a person, not an autoresponder.
1 business dayContact · Reply within 1 business day
You don't need to bring a brief. Send us the context — what's on your mind, what deadline you have, who's asking. We reply within one business day with a proposal for a short 10-minute conversation — no charge, no commitment.
Four ways. Each has its own context — pick the one that fits the nature of your question.
For new projects, partnerships, general questions. Answered by a person, not an autoresponder.
1 business dayFor active security incidents. Write URGENT in the subject and call +30 694 793 9324.
Top priorityWeekdays 09:00–18:00. If we don't pick up, leave a message or send an email — we always reply. WhatsApp · Viber
Business hoursBy appointment only. Address sent with the meeting confirmation.
By appointmentThe more specific you are, the more substantive the first conversation will be. No corporate tone needed — write as you think.
Four steps. No sales calls, no "our partner will be in touch". The same person who'll work with you is the person who replies.
An automated email containing a summary of your message — so you have a copy.
ImmediatelyA senior associate replies — not an autoresponder, not a salesperson. Usually with a call proposal.
1 business dayWe know the context, we ask the right questions. Not a sale — shared understanding.
Within 1 weekIf we fit, you get a written proposal with scope, timeline, cost. If not, we'll tell you who does.
Within 3 daysWe work remotely with clients across Greece and Europe. The Larissa office is available for in-person meetings by appointment.
We take meetings by appointment only. The exact address is sent with the confirmation — because we prefer to know who's coming, and to be genuinely available when you arrive.
For clients outside Thessaly, meetings happen via video call. For projects abroad, we have experience with remote delivery — no physical presence required.
The questions we hear before the first call — about the process, not the services.
Nothing. The first 10-minute call is free and without commitment. No deposit, no card details, no proposal before you ask for one. If after the call you want to move forward, we discuss next steps. If not, no follow-up.
No. Most companies arrive with a general question — "our client is asking for ISO 27001", "we need to comply with NIS2", "we think we have gaps". That's enough. On the call we ask the questions needed to understand the context.
Usually within 2 weeks of signing the contract. For security incidents, immediately — urgent cases take priority over any other work. For projects with a hard deadline (tender, supervisory review, certification date), let us know from the start and we'll factor it in.
We respect confidentiality from the first contact — before any contract is signed. Everything you send through the form or by email is stored on European servers, with access limited to those who actually need to see it. We don't share, sell, or use it for any other purpose. If you need an NDA before sharing something more detailed, send us yours or ask for ours.
Yes. We have experience delivering projects remotely across Europe and the US, with clients we've never met in person. The deliverables are the same — communication stages adjust to the time zone. If you also need physical presence during audits, we discuss it case by case.